Terms of Use

e-vPay governs the use of credit/debit cards

  • e-vPay accepts Visa and MasterCard Debit and Credit cards to fund a client's account. Clients may be required to provide additional documents including, but not limited to, a colored copy of their credit cards indicating their names, the last four digits of the card number, the expiration date, along with their signatures, before any payments are posted to their accounts.
  • e-vPay does not authorize the use of credit or debit cards that do not belong to the account holder. All deposits must originate from funding sources drawn in the account holder's name. In the event of any third-party funding, e-vPay has the right to cancel or refund the transaction. e-vPay may charge an administration fee of 10 USD per deposit return which will not be refunded in the event of any third-party funding.
  • e-vPay has the right to withhold the deposit for a review. Clients may be required to provide additional documents including, but not limited to, a colored copy of their credit cards indicating their names, the last four digits of the card number, the expiration date, along with their signatures with regard to any payments being posted to their account. e-vPay reserves the right to cancel or refund any transactions reasonably suspect as fraudulent. Please note that a non-refundable administration fee of 10 USD per deposit return may apply.
  • e-vPay also accepts virtual and electronic cards to fund a client’s account. However, the cards must indicate the clients’ name. The clients may be required to provide additional documents including, but not limited to, a statement indicating their names, the name of the issuing bank, the last four digits of the virtual credit card, and all relevant transaction details.
  • The client can deposit funds by accessing the -e-vPay platform, logging in to e-vPay, going to the “Money In” section and selecting “credit card transfer”, and following the relevant deposit instructions.
  • The client has the responsibility for the full amount of all credit /debit card transactions using the account. The client authorizes any transactions by logging in to the account, completing security procedures and providing the bank details such as the card or account number, card expiry date, CVV and/or billing information to complete the transaction. A deposit transaction is considered final when authorization is approved and an amount is credited to the client’s e-vPay. If a client deposits funds to e-vPay and then authorizes a transfer or withdrawal of those funds, the client agrees not to charge back, cancel, reverse or deauthorize the payment method used to make the deposit.
  • The client declares not to exercise the right to claim a chargeback other than for the unauthorized use of the deposit instrument or for a breach of these terms of use, which would result in the client having a right to a refund of the deposited amount or allow a chargeback of any deposited transaction. The client may not charge back any deposited transaction or allow a chargeback of any deposited transaction for reasons for which e-vPay is not responsible including, but not limited to, disputes with merchants for non-delivery of goods or services or insufficient balance on the payment instrument account.
  • The client is fully responsible for any goods or services bought by a client that are settled through the use of the e-vPay Service. Any dispute with a merchant regarding any product or service bought by a client through the e-vPay Service is between the client and the merchant. Therefore, e-vPay shall take no part in the dispute. e-vPay does not provide any warranties, representations, conditions or guarantees with respect to such goods and services. If the client wrongly makes a chargeback claim, e-vPay will be entitled to charge the client any fees, reasonably incurred in pursuing the chargeback claim. e-vPay will be entitled to debit the client’s e-vPay with the amount of any such fees including the chargeback amount.
  • If a negative balance resulted in a client’s e-vPay due to a chargeback, and there was a reversal of a deposit or if client caused e-vPay to have a negative balance for any reason, the client would be required to repay such negative balance by depositing sufficient funds to the client’s e-vPay. Failure to do so is a breach of the Terms of Use. The client agrees to pay the outstanding amount immediately on demand. e-vPay reserves the right to automatically debit such outstanding amount from any deposits clients subsequently make to their account. e-vPay shall be entitled to charge clients for any reasonable expenses they incur as a result of any negative balance in their e-vPay.
  • For any credit or debit card deposit, clients can authorize e-vPay to charge against their credit or debit card account for the deposit amount they make, plus any applicable fees, including the transfer fee, and charges.